Security

We do care about 100% Protection
of your Data and Products Accessibility

Hosting

Hosting

Kladana products and data are hosted with cloud infrastructure provider, Servers.com, with SOC2 Type II, ISO 9001 and ISO 27001 certifications.
The Data Center, located in Singapore, is a Tier III certified and well-connected facility.

Data Encryption

Data Encryption

Sessions between customer users and Kladana products are protected with an in-transit encryption using 256-bit or better keys by GeoTrust. Data interception is not possible.

Data Isolation

Data Isolation

Our infrastructure maintains the cloud space for our customers. Each customer’s product data is logically separated from other customers’ data. This ensures that no customer’s product data becomes accessible to another customer.

Data Backup

Data Backup

Data is automatically copied between different servers. Replication occurs in real time.

Qualified System Administration

Qualified System Administration

Our servers are serviced daily by a professional system administrator team. We use monitoring services to control accessibility and stable functioning of the Kladana products.

Access Permission<br> Settings

Access Permission
Settings

In Kladana it is possible to set up different access rights to the users. Your employees will have access only to permitted information and functions.

Support Team Access

Support Team Access

In case a customer needs any special help from the Support Team involving access to the account, the customer can allow or disallow Support Team access from the application panel. By default access is denied.